Hexagon Mediation | Blog
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Blog

Date: Wednesday 17 June 2020 at 1:00pm to 2:00pm Like many people, the working life of a dispute lawyer has been turned upside down in the last few months. Long-established ways of working have been disrupted, and early indications are that many disputes have gone into hibernation...

It is sometimes said that up to ten interactions with a potential new customer are needed, before the requisite level of trust is established, to allow for a business relationship to commence and succeed. Being an effective listener, being able to establish rapport quickly, with the...

The need to train our people regularly on diversity principles and practices is well established. The law requires that we do so, and it is especially needed also if we want to build and nurture an inclusive culture that welcomes all. Can the core principles of...

For those who have experienced mediation, did you wonder how the successful outcomes achieved, were reached by your mediator? What skills or methods were used by the mediator, that helped your communications and the negotiations at mediation? In our experience, many conflicts arise, pure and simple,...

Conflict cost measuring and modelling are essential for our 21st Century businesses to be fit for purpose. After all, what gets measured, gets managed. How many of us though actually record the time we spend on conflict management – whether within our HR teams or the wider...

Are you, like many of our clients, seeing an increase in grievances raised, disciplinary procedures being invoked and employment tribunal claims? If so, it is time to consider a new approach to managing your workplace conflicts. To be fit for purpose, the modern business needs to...

Quite rightly most people think of a mediation as being part of a legal process and it is in that mechanism by which a legally binding solution can be achieved. However, it does not have to necessarily be part of a wider legal process. As...

The recent case of Ohpen Operations UK Limited v Invesco Managers Limited provided further guidance on the (increasingly) common issue of the effect of a commercial contract imposing an obligation on parties to exhaust contractual dispute resolution processes before any court or arbitration proceedings can...