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For those who have experienced mediation, did you wonder how the successful outcomes achieved, were reached by your mediator? What skills or methods were used by the mediator, that helped your communications and the negotiations at mediation? In our experience, many conflicts arise, pure and simple,...

Conflict cost measuring and modelling are essential for our 21st Century businesses to be fit for purpose. After all, what gets measured, gets managed. How many of us though actually record the time we spend on conflict management – whether within our HR teams or the wider...

Are you, like many of our clients, seeing an increase in grievances raised, disciplinary procedures being invoked and employment tribunal claims? If so, it is time to consider a new approach to managing your workplace conflicts. To be fit for purpose, the modern business needs to...

Quite rightly most people think of a mediation as being part of a legal process and it is in that mechanism by which a legally binding solution can be achieved. However, it does not have to necessarily be part of a wider legal process. As...

The recent case of Ohpen Operations UK Limited v Invesco Managers Limited provided further guidance on the (increasingly) common issue of the effect of a commercial contract imposing an obligation on parties to exhaust contractual dispute resolution processes before any court or arbitration proceedings can...

Hexagon Mediation will be holding two free seminars during Mediation Awareness Week Venue: Laytons, Fifth Floor, 2 More London Riverside, London. Negotiation and Decision Making at Mediation Tuesday 8th October from 8:15am - 10am This interactive seminar delivered by three experienced mediators will consider negotiating and decision-making in mediation...

Many in today’s world think that every dispute should or could be resolved by mediation and in truth that may be the case but there can be challenges. Black or White? On the basis that normally mediation involves a degree of compromise, there can be situations where...

I have had a spate of mediations recently relating to parties in the latter stages of their lives. A number of issues arise in these situations, that mark them out as cases where extra considerations may need to be borne in mind at the mediation. ...

Recent statistics indicate 67% of mediations settle on the day and a further 19% soon after.  However, representatives and parties often experience difficulties in achieving settlement at some point during their mediation. The mediator’s key role is to help the parties achieve settlement in their dispute....